Who We are
Village Heating was founded in 1992 by David Kelly with one clear purpose: to raise the standard of care, compliance, and customer service in the heating and property maintenance industry. What began as a family-run business has grown into a trusted, multi-trade contractor supporting clients across both the private and social housing sectors.
For over 30 years, we’ve built our reputation on trust, performance, and a resident-first mindset — delivering heating, plumbing, electrical, and compliance services to thousands of homes, housing estates, and commercial sites. Our team works closely with individual homeowners, managing agents, and housing providers to deliver reliable, regulation-ready work backed by qualified engineers and transparent reporting.
Today, we operate across London, the South East, and the wider Midlands corridor — combining technical expertise with digital innovation to deliver services that are safe, sustainable, and future-ready.
Our Core Values
Everything we do is guided by four non-negotiable principles —
built into every visit, every contract, and every customer interaction
Respect
Respecting the homes we work in, the residents we support, and the engineers we employ. Every interaction matters.
Reliability
Delivering on our promises with consistent performance, transparent reporting, and a zero-excuses mindset.
Innovation
Embracing smart technology and data to improve service delivery, compliance accuracy, and communication.
Customer Care
Putting resident wellbeing, dignity, and satisfaction at the centre of every job — especially in social housing
Our Coverage
We deliver responsive, multi-trade services across London boroughs and surrounding counties — with regional teams positioned for fast mobilisation and consistent service delivery
Our operational reach extends:
- North through Peterborough, Northampton, and the wider Midlands corridor
- South across Brighton, Portsmouth, and the South Coast
This strategic footprint allows us to provide:
- Localised knowledge
- Rapid response times
- Consistent quality
across every contract We deliver responsive, multi-trade services across London boroughs and surrounding counties – with regional teams positioned for fast mobilisation and consistent service delivery
Our Accreditations
Village Heating holds a wide range of nationally recognised accreditations — reflecting our commitment to quality, safety, and industry best practice across every contract we deliver
From heating and electrical compliance to health and safety management, our certifications ensure that every engineer, operative, and subcontractor meets the highest professional standards. We’re fully audit-ready and aligned with the latest regulations across both private and public sector housing.
Our Leadership
Our leadership team brings together decades of experience in building services, compliance delivery, and contract management — across both private and social housing sectors.
While our services evolve with new technologies and regulations, our foundations remain unchanged: strong governance, accountable service delivery, and a commitment to doing things right.
We work closely with client-side teams to ensure every project is delivered on time, within scope, and to the highest operational and compliance standards — with full transparency at every stage.
Our Timeline
Our work is guided by four non-negotiable values:
Why Choose Us
A trust-focused summary section with 3–4 tiles showing key reasons clients work with us,
great for reinforcing your positioning before they leave the page.
Multi-trade capability under one roof
24/7 emergency response & SLA-backed performance
Audit-ready reporting & compliance transparency
Resident-first service culture
Get a Free Quote Now
If you are in need of a professional plumbing, heating, electrical or boiler repair service, then get in touch with our team by phone, email or by filling out our contact form