Part of the VHL Group, Trusted Since 1992

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Our Mission

To be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions, playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.

The company differentiates itself through its holistic approach, Nationwide knowledge, regional expertise, and commitment to excellent customer service, all while fostering strong partnerships and maintaining a focus on innovation and sustainability.

Culture & Values

With a diverse workforce operating all over the UK, Sureserve has values that are instilled in everything we do. Our values area

  • Safety: Our top priority. We care about everyone who works with us. We want everyone to go home safe and unharmed, by creating a ZERO harm culture.
  • Excellence: We work to provide the best offering to our customers.
  • Respect: We want everyone who works for Sureserve to be treated with dignity and respect. We embrace diversity, valuing everyone’s contribution.
  • Integrity: We strive to do the right thing
  • Sustainability: Our efforts extend to supporting our clients and customers in their journey towards a Net ZERO future.
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Our people are at the heart of what we do
Services for Your Need

PPM Maintenance Contracts

Our first-hour charge includes parking, 15 minutes over the hour and any small consumables.

24/7 Emergency callout cover

We will always send you a tracking link when our engineers are on their way to your job.

Dedicated FM & B2B Helpdesk

Our FM Helpdesk guarantees a quote on the same day as your engineer’s visit.

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Get a Free Quote Now

If you are in need of a professional plumbing, heating, electrical or boiler repair service, then get in touch with our team by phone, email or by filling out our contact form